What is Zavora?
Zavora is an AI platform that automates business conversations, sales, orders and customer follow-ups. Its AI agent answers a business's customers on WhatsApp, understands texts, voice notes and photos of shopping lists, builds orders from the business's real catalog and shows every order in one dashboard. Zavora is built by ZAVORA SAS in Bogotá, Colombia.
What does Zavora do?
- Takes orders in conversation. The agent turns free-form messages into a confirmed order and sends it to the dashboard.
- Answers from the catalog without making things up. When it doesn't know, it says so and alerts the business, which answers once for every future customer.
- Keeps customers informed. Delivery updates and opt-in campaigns.
- Lets people step in. Anyone on the team can take over a conversation in one click.
- Connects to other systems through a public API, webhooks, an SDK and an MCP server.
- Designs custom AI agents when a business process doesn't fit a standard plan.
Who is Zavora for?
Businesses whose customers already buy through conversations: distributors and wholesalers, restaurants, ecommerce stores, grocery and retail, car dealerships, real estate agencies, clinics, schools, hotels and service businesses.
What problems does Zavora solve?
Orders lost in busy chats, slow replies outside business hours, orders typed by hand from voice notes and photos, and follow-ups that never happen. Zavora answers in seconds, at any hour, and keeps every order in one place.
What channels does Zavora support?
| Channel | Status |
|---|---|
| WhatsApp (official WhatsApp Business API, via Twilio) | Available now |
| Public API, webhooks, SDK and MCP server | Available now |
| Payment links in the chat (Mercado Pago) | Available in Colombia and Argentina |
| Card payments for the US and other markets | Coming soon |
| Website chat, CRM and commerce integrations | Platform vision |
What makes Zavora different?
- An agent, not a chatbot. It understands free-form language, audio and images instead of forcing customers through menus. In an internal measurement on real conversations in August 2026, it closed 16.3% of conversations as a sale versus 11.6% for a rule-based bot.
- Honest about what it knows. It never invents a price, a product or a policy.
- Public status for every feature. This site labels each capability as available now, regional, coming soon or vision, and an automated check blocks publishing claims production doesn't support.
- Verified engineering. Over 4,000 automated tests run before every deployment; each business is isolated in the database with role-based access; customer conversations are not used to train AI models.
Where is Zavora available?
Zavora serves businesses in Colombia, where it started, and in Argentina, and is opening to businesses in the United States and other countries through demo-led onboarding. The agent replies in English, Spanish and Portuguese, and the dashboard is available in all three languages.
Who builds Zavora?
Zavora was founded by two engineers in Bogotá. Camilo Abella leads the product and the conversational agent. Brayan Pedraza leads integrations (online stores, payments, shipping and the public API) and the platform.
Recognition: winners of the Bogotá Chamber of Commerce startup accelerator (Innovalab, batch 3), selected among 20 startups, and part of the Future Giants Startup Showcase at GoFest 2026.
Company details
| Legal name | ZAVORA SAS |
|---|---|
| Tax ID (NIT, Colombia) | 902053100-8 |
| Headquarters | Bogotá D.C., Colombia |
| zavora845@gmail.com | |
| Social | LinkedIn · Instagram |
Legal documents are currently published in Spanish under Colombian law: Terms · Privacy.