Sales & order agent
Understands free-form texts, voice notes and photos of shopping lists, builds the order from your catalog and confirms it with the customer before it reaches you.
AI agents for business conversations and commerce
AI agents that turn conversations into sales.
Zavora's AI agent answers your customers on WhatsApp, turns texts, voice notes and photos into confirmed orders, and puts every order in one dashboard. Your team steps in whenever it wants.
30-minute call · Fixed quote · Official WhatsApp Business API
Harbor Supply Co.
online
Dashboard
Your AI agents
One layer for every customer conversation.
- Sales & ordersLive
- Catalog answersLive
- Delivery updatesLive
- Campaigns (opt-in)Live
- Human takeover1 click
- 2 sto reply, at any hour
- +40%more sales than a rule-based bot, measured on real conversations
- 73%of customers would recommend the agent
- 3languages: English, Spanish and Portuguese
Internal measurement on real customer conversations in Colombia, August 2026: 16.3% of conversations closed as a sale versus 11.6% with a rule-based bot. Methodology (in Spanish).
1 of 20 startups: winners of the Bogotá Chamber of Commerce startup accelerator (Innovalab, batch 3) · Future Giants Startup Showcase, GoFest 2026.
Official WhatsApp Business APIThrough Twilio, a Meta-authorized provider
Your data stays yoursIsolated per business, never used to train AI models
Tested before every releaseOver 4,000 automated tests per deployment
English, Spanish, PortugueseAgent replies and dashboard
The problem
Your customers are already messaging you. Every slow reply is a lost order.
Orders arrive as texts, voice notes and photos of handwritten lists, at all hours. Someone has to read each one, check prices and stock, type the order and chase the follow-up. When the team is busy, customers wait, and buy somewhere else.
Platform
One AI layer for your customer conversations
Zavora starts where most customer conversations already happen, on WhatsApp, and grows into a platform of agents for sales, support and operations. Every capability below is labeled with its real status.
- Available now
- Available in Colombia
- Coming soon
- Platform vision
Answers that don't make things up
When a detail isn't in your catalog, the agent says so, keeps the order moving and emails you. Answer once in the dashboard and it knows it for every customer after that.
Human takeover in one click
Take over any conversation from the dashboard, on the same number. The agent goes quiet instantly and picks up again when you hand it back.
Delivery updates & follow-ups
Customers hear "preparing", "on the way" and "delivered" automatically. Campaigns go only to customers who opted in.
Catalog import
Upload the catalog you already have, as a PDF, a spreadsheet, a photo or a Shopify store, and the agent reads products and prices from it.
API, webhooks and MCP
Connect Zavora to your own systems with a public API, webhooks, an SDK and an MCP server for AI tools.
Payments inside the chat
Payment links through the business's own Mercado Pago account, with no Zavora commission on sales. Card payments for the US and other markets: coming soon.
More channels, same agents
The same agents on your website, through the API and inside the CRM and commerce tools you already use.
The customer lifecycle
From the first message to the next order
Zavora covers the conversation end to end today, and is built to own the full customer lifecycle.
- AcquireVision
- EngageNow
- SellNow
- OrderNow
- CollectColombia
- Follow upNow
- RetainSoon
How it works
Live in days, not months
No new app for your customers. They keep writing on WhatsApp the way they already do.
- 1
Connect your business
We set up a dedicated number on the official WhatsApp Business API and load your catalog.
- 2
Train your AI agent
Products, prices, delivery rules and tone of voice. You approve how it sells before it talks to anyone.
- 3
Let Zavora handle conversations
The agent answers 24/7 and sends confirmed orders to the dashboard. You step in only when you want to.
Who it's for
Built for businesses that sell through conversations
Distributors and wholesalers were first. Today Zavora also works for:
- Distributors & wholesalers
- Restaurants
- Ecommerce
- Grocery & retail
- Car dealerships
- Real estate
- Clinics
- Schools & academies
- Hotels
- Service businesses
Different process? We also design custom AI agents, automations and integrations, scoped and priced before we start.
Free resources
Learn and sell better, for free
Published in Spanish today. English versions are on the way.
Pricing
Simple monthly pricing, in US dollars
One subscription, customer messages included up to your plan's limit, and no commission on your sales.
Start
$115/month
- AI agent, 24/7
- 2,500 customer messages a month
- Up to 50 orders a month
- Delivery updates to customers
- Human takeover in one click
Grow
$191/month
- Everything in Start
- 4,000 customer messages a month
- Unlimited orders
- Voice notes and photos
- Price negotiation with your approval
- Opt-in campaigns (100 messages included)
- Zavita, your business assistant
Scale
$302/month
- Everything in Grow
- 6,000 customer messages a month
- Team with roles
- Public API and webhooks
- Dedicated account manager
- Prices in US dollars, billed monthly. Customer messages up to your plan's limit are included.
- No Zavora commission on your sales. No long-term contract; cancel anytime.
- You'll need a dedicated phone number for your WhatsApp line.
- Onboarding is done with our team on a short call, where billing is set up.
Compare plans in detail · Selling in Colombia? See plans in COP.
FAQ
Questions businesses ask before starting
What is Zavora?
Zavora is an AI platform that automates business conversations, sales, orders and customer follow-ups. Its AI agent answers customers on WhatsApp, turns text, voice notes and photos into orders checked against your catalog, and shows everything in one dashboard. Zavora is built by ZAVORA SAS in Bogotá, Colombia.
Is Zavora just a chatbot?
No. A chatbot follows scripted menus. Zavora's agent understands free-form messages, voice notes and photos of shopping lists, builds the order from your real catalog, says so when it doesn't know something instead of making it up, and hands the conversation to your team whenever you want.
Does the agent speak English?
Yes. The agent can reply in English, Spanish or Portuguese, following the language your customer writes in, once you turn on multilingual replies in the dashboard. The dashboard itself is available in English, Spanish and Portuguese.
Do I need to change my WhatsApp number?
No. The agent works on a new number dedicated to your business, connected through the official WhatsApp Business API via Twilio. Your personal WhatsApp stays untouched.
Can customers pay inside the chat?
Today, payment links run on Mercado Pago and are available for businesses in Colombia and Argentina. Card payments for the United States and other markets are on the roadmap and not available yet. Outside those two countries, Zavora takes and organizes the order and your team collects payment as it does today.
How much does Zavora cost in the US?
Start is $115 a month, Grow $191 and Scale $302, in US dollars, with customer messages up to each plan's limit included and no Zavora commission on your sales. Custom agents and integrations are quoted separately.
Do you train AI models on my customers' conversations?
No. Each business is isolated in the database with role-based access, and customer conversations are not used to train AI models.
Start building your AI sales agent.
Show us how your customers order today. We'll show you the agent working with your catalog.
Have a question? Write to us
We reply by email. No sales pressure.