Zavora automates order intake for businesses that sell by message. The AI agent reads each order, matches every item to your catalog, confirms it with the customer and sends it to your dashboard, where your team prepares and dispatches it.
Before and after
| Step | Manual | With Zavora |
|---|---|---|
| Reading the order | Someone reads every chat and listens to every voice note | The agent reads and transcribes it |
| Matching products | Searching the price list by hand | Matched to your catalog automatically |
| Confirming | Back-and-forth messages | The customer confirms a summary in the chat |
| Recording | Typed into a notebook or spreadsheet | A structured order in the dashboard |
| Keeping the customer posted | Extra messages, when someone remembers | "Preparing", "on the way" and "delivered" sent automatically |
Why it works best for distributors
Wholesale customers reorder often, usually similar products, and catalogs run to hundreds or thousands of items. That repetition is exactly what makes manual order entry slow and error-prone, and what an AI agent handles in seconds. Distributors were the first businesses Zavora was built for.
What's available today
- Available now Orders from text, voice notes and photos, catalog matching, customer confirmation, editable orders, delivery updates, API and webhooks (Scale).
- Available in Colombia Payment links in the chat (Mercado Pago) and automatic electronic invoicing.
- Coming soon Card payments in the chat for the US.
Related
Orders come in through your WhatsApp AI agent, and the AI sales agent is what closes them. Compare plans on the pricing page.