Zavora's AI sales agent holds sales conversations with your customers on WhatsApp and turns them into confirmed orders. It is built for businesses whose customers already buy by message: distributors, wholesalers, restaurants, stores and service businesses.
What the AI sales agent does
- Understands how people actually buy. Free-form texts, slang, voice notes and photos of handwritten lists.
- Answers from your real catalog. Products, prices and presentations come from what you uploaded, not from the model's imagination.
- Recommends and builds the order. It confirms quantities and items with the customer before the order reaches you.
- Negotiates within your limits. Requests beyond your rules come to you for approval.
- Follows up. Delivery updates go out automatically, and campaigns reach only customers who opted in.
AI sales agent vs. chatbot
| Capability | Scripted chatbot | Zavora AI sales agent |
|---|---|---|
| Free-form messages and slang | Menus and keywords | Understands them |
| Voice notes and photos of lists | Usually not | Turns them into orders |
| Unknown questions | Generic fallback | Says it doesn't know and alerts you |
| Closing the sale | Hands off to a person | Confirms the order in the chat |
We measured the difference on real conversations in Colombia in August 2026: the agent closed 16.3% of conversations as a sale versus 11.6% for the rule-based bot it replaced, and 73% of customers said they would recommend it. Methodology (in Spanish).
What's available today
- Available now Sales conversations, catalog answers, order confirmation, negotiation with approval, delivery updates, opt-in campaigns.
- Available in Colombia Payment links inside the chat (Mercado Pago).
- Coming soon Card payments in the chat for the US.
Related
The sales agent runs on your WhatsApp AI agent line, and every sale lands as a structured order through AI order automation. Plans and limits are on the pricing page.